Organizational design and governance frameworks for national and regional destination management organizations.
This service covers the structural work required for a Destination Marketing Organization (DMO) to operate with clear authority and accountability. It applies to three starting points: building a new destination management organization from inception, restructuring an existing one whose governance, mandate, or accountability structure needs repair, or evolving the governance of a destination that is taking on greater responsibility, scope, or funding than its current structure was built to hold.
The work spans organizational design, board accountability frameworks, enabling legislation, transition planning, and operating models. It answers a fixed set of questions for any destination authority: who has decision rights, how the board is structured and held accountable, how the organization is funded and governed, what roles exist and how they connect, and how the organization moves from its current state to the target structure.
Review of current mandate, funding model, board structure, and accountability lines. For new formation, assessment of the legislative and institutional context the DMO will operate within. For an organization growing into new scope or funding, assessment of where the current structure will not hold.
Organizational structure, role definitions, governance framework, and board accountability model, matched to mandate and funding source.
Full job description suite, board charter, and operating model documentation, plus enabling legislation or founding documents where required.
Phased implementation roadmap sequencing hiring, board formation, and operational rollout against the funding and legislative timeline.
Knowledge transfer to incoming leadership and the board, with documentation structured for use after the engagement ends.
Led by Woodrow Oldford, Managing Principal of Oldford Global Consulting. Full background →
Work with us
Oldford Global works with governments, ministries, and DMOs on the formation and governance mandates that determine whether a destination institution functions.
Get in touch